Automated Email Drafting
Gaming PC Manufacturer - Bedrock Computers
Automated a daily, repetitive email drafting task, saving an hour daily. Now, emails for different situations, like new orders and delays, are sent automatically, improving their customer experience.
Project: They were struggling with writing the same emails to hundreds of different customers every week, taking an hour a day to complete. They needed automatic emails being sent for several different scenarios.
Our Automation Solution: We created an automated email system (PHP Plugin) within their current order system which sent customers emails for different scenarios (e.g. new order emails, delay updates).
Time saved: 1 hour per day + enhanced customer experience
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